Using Our Logo

Misuse of the BBA logo or passing off

As a valuable and trustworthy symbol of excellence, the BBA logo can only be used by companies whose products are BBA approved, by BBA approved installers and companies whose management systems are assessed by the BBA.

The Certificate and Installer Search facility available at the top of this page makes it easy to check whether or not a company has any association with the BBA.

If you believe that a company is misusing a BBA logo, or making false or misleading claims that their products are BBA approved, please let us know. We will investigate and, where appropriate, pass information onto Trading Standards to prosecute.

If you have a further complaint about a company you can take independent action by contacting your Local Authority Trading Standards Office. You can also report the matter to the Advertising Standards Authority.

If you wish to report a misuse of a BBA logo, or other false or misleading claims, please complete the form below in as much detail as possible.

Your details

Details of the business/individual you are complaining about

Details of your complaint


List below any attachments, e.g. reports or photographs, have numbered them accordingly.


I would like the BBA to consider my compliant. I confirm that all the information I have given is true and accurate to the best of my knowledge.

I understand that

The BBA will need to handle personal details about me in order to deal with my complaint; and the BBA will need to exchange information about my compliant with the company/person I have complained about and possibly others.


To report BBA logo misuse or passing off please complete and return the Misuse of a BBA Logo Complaint Form (below).

Information regarding use of the BBA logos is available from our BBA Guidelines May 2016.

We’ll help you find what you’re looking for…