To provide feedback about a BBA Approved Installer please use this form including as much information as possible. Thank you.
* Required field
Organisation (if applicable)
Contact Telephone No.*
I am a*
BBA certificate holderBBA Approved InstallerMember of the publicTrading Standards officerBuilding control officerOther professional body
Contact Telephone No.*
I'd like to submit a compliment
If yes, please detail your compliment here:
The BBA can only consider your complaint if the issue has first been raised with the organisation you are complaining about. Please check the box to confirm that you have done this and provide details below.
BBA Approved Installer Number.* (If unsure use the BBA website installer search )
Has the organisation sent you it's final response?*?
Has any remedial/corrective action been taken?*
If yes, what was the date of remedial action and what action was taken?
Have you reported your complaint to your Local Authority Trading Standards Department?*
Which Trading Standards Authority did you contact?
What is the name of your contact within Trading Standards?
Please provide any other information regarding your correspondence with Trading Standards.
Have you taken any legal action?*
Have you reported your complaint to any other body other than the organisation you are complaining about?*
Please provide details of the organisation/s you contacted.
Please provide as much information as possible to help us understand your complaint:
List below any attachments you wish to submit and number them accordingly, e.g. reports or photographs.
I would like the BBA to consider my complaint. I confirm that all the information I have given is true and accurate to the best of my knowledge.
The BBA will need to handle personal details about me in order to deal with my complaint; and the BBA will need to exchange information about my complaint with the company/person I have complained about and possibly others.
Signed (please enter your name)*
British Board of Agrément,
Herts WD25 9BA
+44 (0) 1923 665300
British Board of Agrément, a company limited by guarantee, registered in England No 878293.
Registered Office British Board of Agrément, Bucknalls Lane, Garston, Watford, Hertfordshire WD25 9BA
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