What is the BBA Product Excellence Programme (PEP)?
The BBA, in its continual push for rigour and excellence, launched the Product Excellence Programme (PEP) in August 2018. PEP is designed to provide extra assurance to architects, building inspectors and specifiers looking to secure products that are technically outstanding and of consistently high quality. PEP is an enhancement to the proven audit and inspection service that the BBA has provided for many years. By testing the final product as well as the processes the BBA has added further assurance to the industry.
Why has the BBA launched PEP?
Post Grenfell consumers are looking for a higher degree of reassurance and expect products to be tested regularly by a trustworthy and externally assessed independent body.
How often will a product be tested?
Products which are enrolled into PEP will either be tested annually (Complexity 1) or triennially (Complexity 2) depending on the product type.
Why is my product tested annually rather than triennially?
Products which need to be tested annually (Complexity 1 products) are usually products which possess fire or structural type characteristics.
What happens if I have a certificate which includes a number of product sheets, and each product sheet covers a single product rather than a system?
Where each product sheet covers a single product/component rather than a system i.e. a number of products/components which are combined together, then one product from each product sheet will be tested either annually or triennially depending on the complexity of the product. If the tested product does not meet the agreed specification, then further investigations will be undertaken including factory visits, where this is deemed necessary and at the expense of the client.
What happens if I have a certificate which includes a number of product sheets, and each product sheets covers a system made up of several products rather than just describing a single product?
Where a certificate is comprised of a number of product sheets, and the products described within the product sheets are systems rather than single products, then an indicative component of the system supplied from each of the system’s manufacturing locations will be tested either on an annual or a triennial basis depending on the complexity of the system. If there is only a single factory supplying products to make up the system, then only one sample is selected for each Product Sheet, as above. For two suppliers, two samples are taken, one from each factory, and so on.If the component(s) does not meet the agreed specification then further investigations will be undertaken including factory visits, where this is deemed necessary and at the expense of the client. Should the component pass the test the BBA will assume that the results are indicative for all the products supplied, should the product fail then the BBA will assume that the results are indicative for all the products supplied to our client.
How much will each annual/triennial test cost?
This service is undertaken on a Not for Profit basis and costs will vary between £185 and £1100.
Who is responsible for selecting my products for testing?
Products will be randomly selected during the 6 monthly audits of manufacturing facilities
How will products be sent to the BBA?
The selected product will be photographed and labelled by a BBA Management Systems Auditor during their 6-monthly visit, you will then be responsible for sending the sample to the BBA Product Excellence Test Centre at Watford.
How will I know if the sample has arrived safely?
The BBA Product Excellence Test Centre will advise you when the product has arrived
How long will it take to carry out the sample test?
This will depend on the product; however, it is our intention to turn these tests around quickly.
Can I get my tests carried out elsewhere?
The BBA will accept test results from other UKAS or UKAS equivalent independent laboratories, however there will be an administrative charge to assess these results against the agreed BBA specification for the product. You will be advised of the administrative fee.
What happens if my product fails the PEP test?
In the event of your product not matching the required specification our Product Certification Department will contact you to discuss next steps.
What happens if my products pass the PEP test?
Congratulations! You will be advised if your product passes the test, your certificate will be updated online, and congratulations posted on our BBA twitter page @BBAGuru. If your products consistently comply with PEP requirements we will work with you to create a case study which will be featured in our quarterly newsletter, in trade press and on the BBA website.
How do I know if I’m a Complexity 1 or Complexity 2 client of the BBA?
If you are a current Certificate holder, you will be informed by one of our Management System Auditors during their inspection. If you are just applying for your Certificate with the BBA, you will be informed during the application process.
Why do I need to be part of PEP?
The BBA is committed to raising its standards of service to its clients and other sectors of the construction industry. BBA PEP adds further reassurance by means of consistent product safety testing. Your inclusion in PEP demonstrates your commitment to this ideal.
I am an existing client, why am I already enrolled in PEP?
As a valued client of the BBA we have enrolled you in PEP, giving you automatic opportunity to be part of this new enterprise. Should you choose to opt out, you will still be required to provide the BBA with product test results from a UKAS approved laboratory either on an annual or triennial basis, depending on the complexity of your product. You can choose to opt out of PEP by sending an email to our team at email@example.com.
I don’t want to be part of PEP, what should I do?
Please contact the BBA via email at firstname.lastname@example.org
What added value does PEP provide my organisation?
BBA PEP allows you to:
Provide rolling assurance of certified product performance to specifiers, government, insurers, lenders and customers Demonstrate product integrity to your clients on an ongoing basis
If my product passes PEP, can I publicise this fact?
Yes, you can. You can do this via Twitter, LinkedIn, your website, press releases and other platforms as you see fit.
How can I use the PEP logo to publicise passing this programme?
To use the BBA PEP logo to publicise your achievement, send an email to email@example.com and we will send this to you. Please note that there are terms and conditions to the use of the PEP logo which can be found on our website at www.bbacerts.co.uk.
Will the BBA publish a list of all those who have passed their inspections?
Yes. The BBA will update our website with details of all products/ companies that have been tested and are PEP enrolled.
If I have any questions, who do I speak to?
If you have any questions, you can call the BBA Product Excellence Test Centre on 01923 665300 or email us at Testing@bbacerts.co.uk.
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