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The BBA is on a constant trajectory of continuous improvement; but regardless of how we think we should change, if it doesn’t enrich our clients’ experience of working with us, enabling new opportunities for them to manage their risk, comply to regulations, differentiate themselves in their markets and drive new product innovation strategies, any changes we make are futile.

That’s why we have put together our bi-annual Client Survey. This time, we’re looking specifically at the products we offer and how we can adapt to make things easier for our clients to do more.

The 16-question survey should take no more than 10 minutes of your time.

Feedback from this survey will influence the way we develop our product roadmap for the next year, how we present information to you that is valuable, and how we enhance and improve our client engagement and experience to make the process of working with the BBA easier and more efficient.

Take the survey

Thank you for your time and effort in helping us serve you better.

If you have any feedback to offer that doesn’t fall within this survey, we’d still love to hear from you.  Pleaseget in touch with our Client Services Team directly on clientservices@bbacerts.co.uk .