Understanding the Approved Installer Schemes:
The BBA is proud of supporting a manufacturers efforts to verify a product’s fitness for purpose. But what happens when your fate of the performance of that product lies in the hands of those who install it?
That’s where the BBA Installer Scheme comes into action.
The BBA Approved Installer Scheme is a three way agreement between the manufacturer, the installer and the BBA.
- The Installer agrees to install BBA Certified products to the manufacturer’s specification
- The manufacturer agrees to supply and train the installers according to their requirements
- The BBA team monitors both the product at the factory, and the end user installation of that product, whether it be in homes, offices, commercial buildings etc.
Monitoring of the Installer Schemes includes an annual factory/office audit for both manufacturers and installers which covers not just the product but, also a wide range of additional processes relating to their respective businesses like insurance cover, quality management systems and customer complaints processes to name just a few.
As part of the process, BBA Inspectors also visit installation sites inspect installations, whether in progress or completed, to ensure that the exercise is not just a paper trail, but a true representation of that installers commitment to demonstrating their competency according to the manufacturer’s requirements.
The BBA also offers additional Installer Schemes on behalf of associations and other industry bodies, using the same level of detailed quality and assurance to validate and verify installer competence. Examples of this would be working on behalf of Local Authorities to carry out inspections on their behalf and against an approved installer set of basic criteria.