4. The BBA wants to know about misuse, discrepancies, and other anomalies that may affect a Certificate:
Products, Systems, Processes are constantly evolving. We want to engage with the entire industry to continue to drive safety and quality in the products and systems used throughout. This means that if something is identified which doesn’t appear consistent, or if a Certificate holder is attempting to use a certified product in an incorrect way, or if an organisation is using a false certificate number or promote a product, we want to hear about it so that we can take the necessary steps to curb misinformation and misuse.