What does a BBA Technical Assessor do?
When customers originally apply for a BBA Certificate, as part of the BBA’s due diligence processes, we perform an initial assessment of the production facility to assess the facilities themselves, the products being produced, and the quality management systems that governs that organisation.
Our visits then take place regularly after certification has been achieved as part of the ongoing surveillance schedule agreed with the BBA. The dates of the surveillance visits are agreed with clients in advance and an Audit Plan is issued. The audits start with an opening meeting where the importance of confidentiality and impartiality are stressed and an overall plan for the audit is discussed. Typically, the actual audits begin with detail checking of the content of the Agreed Quality Plan (AQP) with clients to ensure no changes have been made or are planned for. If there are, these would be noted for relevant corrective action to be taken by the client and the BBA. Thereafter, available objective evidence, to confirm compliance with the AQP, in areas such as incoming raw material, traceability, production process, in process and final inspection, calibration, packaging, labelling, use of BBA symbol, training and complaints will be assessed. Any issues arising will again be noted for appropriate corrective / preventative action by client and or the BBA. The surveillance audits end with a closing meeting where any issues arising from the audit can be finally discussed and agreed.
These surveillance audits are of particular interest to the client’s dedicated BBA Project Manager since the Technical Assessor is their eyes and ears on the factory production location in real time acting as an important link between them and the client.