What does the inspection of the Production-side of a surveillance visit entail?
Here’s what Manochehr explains.
‘Once audit visit dates have been agreed, and audit plan is sent to the client, I arrive on site at the agreed date and time. The audits start with an opening meeting where the importance of confidentiality and impartiality are stressed and an overall plan for the audit is discussed. Typically, the actual audits begin with detail checking of the content of the Agreed Quality Plan (AQP) with clients to ensure no changes have been made or are planned for. If there are, there would be noted for relevant corrective action to be taken by the client and the BBA. Thereafter, objective evidence, to confirm compliance with the AQP, in areas such as incoming raw material, traceability, production process, in process and final inspection, calibration, packaging, packaging, labelling, use of BBA symbol, training and complaints will be assessed. Any issues arising will be noted for appropriate corrective / preventative action by client and or BBA. The surveillance audits end with a closing meeting where any issues arising can be discussed.